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Velox Logistics

Help Center

Find answers to common questions or contact us directly.

Common Questions

How do I track my shipment? +

Enter your tracking number in the "Track" section on our homepage or use the link provided in your confirmation email.

What are your operating hours? +

Customer service is available Monday to Friday, 8:00 AM to 8:00 PM EST. Support centers in other time zones may have different hours.

How long does delivery take? +

Delivery times vary by service level. Express services typically arrive within 1-3 business days, while standard freight may take 5-10 business days depending on the destination.

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